CCTV Surveillance System Maintenance Services
Ensure Optimal Surveillance Performance and Continuous Security
At ALGATAC, we understand the importance of reliable surveillance systems in maintaining security and monitoring critical areas. Our comprehensive CCTV Surveillance System Maintenance Services ensure that your cameras, recorders, and related infrastructure operate at peak efficiency, providing uninterrupted security coverage.
Our CCTV Surveillance System Maintenance Services Include:
Preventive Maintenance
- Inspection of all cameras, lenses, and mounts to ensure correct alignment and cleanliness.
- Cleaning of camera lenses and sensor areas to remove dust and debris that could impact image quality.
- Testing and calibration of motion detectors, IR lights, and zoom functionality (if applicable).
- Verification of video recording settings and storage systems (NVR, DVR).
- Inspection of cabling and connectors for wear and tear.
- Checking the power supply, UPS, and backup systems for functionality.
- Firmware and software updates to ensure system security and performance.
Corrective Maintenance
- Troubleshooting and fixing issues such as camera failures, signal loss, or poor video quality.
- Prompt repair or replacement of faulty components (cameras, DVR/NVR, hard drives, cables, etc.).
- Replacement of damaged power supplies, cabling, or connectors.
- Restoration of system performance within agreed service response times.
System Health Check & Reporting
- Comprehensive health checks of the entire CCTV system, including cameras, recorders, and monitoring stations.
- Regular reports on camera status, storage capacity, and system performance.
- Documentation and recommendations for system upgrades, improvements, or additional coverage based on operational insights.
- Compliance support for local regulatory requirements related to surveillance systems.
Maintenance Contract Options
NCAMC (Non-Comprehensive Annual Maintenance Contract)
- Includes labour, preventive maintenance visits, and system health checks.
- Replacement of defective components (cameras, recorders, etc.) is chargeable at actual cost.
CAMC (Comprehensive Annual Maintenance Contract)
- Covers labour, preventive & corrective maintenance, and replacement of defective components (including cameras, DVR/NVR, power supplies, etc.).
- Full coverage without additional repair costs during the contract period.
Why Choose ALGATAC
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Experienced technicians with expertise in CCTV systems and surveillance equipment.
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Quick response and on-site support to troubleshoot and resolve issues.
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Use of genuine, high-quality spare parts and authorized components.
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Flexible AMC packages (NCAMC & CAMC) tailored to your surveillance needs.
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Regular system performance reports, ensuring your system operates optimally and securely.